ThinkCap Advisors
CRM for Lead Management: Prevent Lead Leakage and Enhance Sales Efficiency
In B2B sales especially where sales cycles are complex and long, effective lead management is the backbone of a successful sales...
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ThinkCap Advisors
Aug 184 min read
CRM For Customer Service: Secret of Delivering Great Customer Experiences
With decreasing product differentiation and increasing competition, companies must deliver exceptional experiences to retain customers....
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ThinkCap Advisors
Jul 153 min read
Why You Should Hire a CRM Consulting Firm: 5 Key Reasons
CRMs have become instrumental for any business aiming to optimize customer interactions, streamline processes, and improve sales...
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ThinkCap Advisors
May 243 min read
How a CRM Consulting Services Firm Supports Successful CRM Implementation
Introduction Customer Relationship Management (CRM) systems are crucial for businesses aiming to streamline their interactions with...
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ThinkCap Advisors
Apr 153 min read
Transforming Payment Solutions Business: Streamlining Customer Onboarding with CRM Consulting Services
About the Project: Over 100 reports and multiple dashboard widgets enable senior management to keep track of customer onboarding and...
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ThinkCap Advisors
Mar 274 min read
Navigating CRM Demos: A Comprehensive Guide From CRM Consulting Experts
Introduction A CRM demo stands as one of the pivotal steps in evaluating CRM software, yet it often proves to be the most time-consuming....
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ThinkCap Advisors
Dec 27, 20233 min read
Why it is important for a CRM Consulting Firm to be Product Agnostic
In the ever-evolving landscape of customer relationship management (CRM), businesses are constantly seeking ways to enhance their...
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ThinkCap Advisors
Sep 29, 20233 min read
CRM Software for Healthcare Industry: Explained
Healthcare providers continually seek to enhance patient experiences, streamline operations, and boost overall efficiency. Customer...
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ThinkCap Advisors
Sep 7, 20232 min read
Our Experience - Recommending Zoho as a CRM & Business Process Automation Suite
Disclaimer: We are a product agnostic CRM consulting services firm & not a Zoho partner or reseller. The intention of this post is to...
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ThinkCap Advisors Team
May 1, 20232 min read
Streamlining Student Signup, Purchase, and Onboarding with Zoho CRM
About the Project: The implemented solution provided greater visibility across the entire lead-to-sale and engagement journey. Background...
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Apr 9, 20232 min read
Why NGO Due diligence is Critical – Key Reasons
Due diligence is an important step in ensuring that an NGO is legitimate and operates in a responsible manner before committing resources...
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Apr 9, 20232 min read
CRM Consulting VS CRM Implementation – Key Differentiators
Customer Relationship Management (CRM) has become a vital tool for businesses to manage their customer relationships effectively. The...
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Apr 9, 20232 min read
To Fix Your CRM Software, Fix Your CRM Process
A CRM process enables a company to interact with customers, partners, suppliers, and potential customers. From brand awareness to...
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Apr 9, 20232 min read
CSR – Thematic Areas Trends & Spending
A CSR thematic area is the most important constituent of a company’s CSR strategy. It defines the theme and series of activities in which...
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Apr 9, 20232 min read
Open Source CRM – The Other Side of CRM applications
We recently evaluated CRM software applications for a client who wanted to avoid incurring user licence costs and has a team of in-house...
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Apr 9, 20233 min read
Guide To Successful CRM Implementation – 5 Steps
According to various estimates, 50% of CRM implementations fail. Some analysts peg it as high as 70%. It’s ironic, however, that...
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Apr 9, 20234 min read
Applicability of CSR – The Basics
The Companies Act, 2013 requires every eligible company in India to spend 2% of their profits on Corporate Social Responsibility (“CSR”)...
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Apr 9, 20233 min read
Do You Use Your CRM for Lead Nurturing
When we work with clients on CRM consulting projects, often the discussion starts around lead management, lead allocation, sales pipeline...
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Apr 9, 20232 min read
CRM – Driver of Customer Acquisition and Engagement for EdTech Companies
With the Indian education system going the tech way – driven by online learning and mobile apps. Companies must track each learner from...
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ThinkCap Advisors Team
Apr 9, 20233 min read
How to get an Internal Buy-In for a CRM software
Most CRM implementations fail because users who should use the system do not do so. In most organizations, the need for CRM is driven by...
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ThinkCap Advisors
4 days ago5 min read
Guide to B2B SaaS Marketing Budget: Structure, Strategy, and Execution
Marketing is the lifeblood of any B2B SaaS company’s growth strategy. With fierce competition and long sales cycles, a well-structured...
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